Collector - February 2018 - 31

ACA EVENTS & EDUCATION

HONOR ROLL
Recent ACA Events & Education Designation Recipients
ACA International offers both
collector-level training as well as
opportunities to achieve higherlevel professional designations.
These designations are earned by
individuals who have completed
ACA's prescribed coursework
and have passed the final exam.
For more information, visit
acainternational.org/education.
ACA TRAINER SPECIALIST™ DESIGNATION

Illinois-Ilona Castillo, Stephen Dakota,
Kori Osterman
Nebraska-Randi Gabel
Ohio-Joanne Freidhoff
CREDIT AND COLLECTION COMPLIANCE
OFFICER™ (CCCO™) DESIGNATIONS

California-Lauren Illescas
Washington-Amanda Heggie,
Christine Stovall
CREDIT AND COLLECTION COMPLIANCE
PROFESSIONAL™ (CCCP™) DESIGNATIONS

California-Hila Safaei
Idaho-Caitlin Carroll
Louisiana-Susan Sanders
Wisconsin-Lynsay Miller
HEALTHCARE COLLECTION MANAGEMENT™
(HCM™) DESIGNATION

New Jersey-Jennifer Haidinger, Debra

Arcadia Recovery Bureau, LLC,
Reading, Pa.: 3 collectors

Northwest Collectors,

Capital Collection Management, LLC,
Syracuse, N.Y.: 2 collectors

Penn Credit Corporation,

CCRSI,
Jasper, Ala.: 1 collector

Phillips & Cohen Associates, Ltd.,

CELCO, a PASCO Information Solutions
Company,
Hudson, Ohio: 2 collectors
Chase Receivables,
Sonoma, Calif.: 1 collector

Missoula, Mont.: 1 collector
Harrisburg, Pa.: 8 collectors
Wilmington, Del.: 2 collectors
Professional Recovery Consultants, Inc..
Durham, N.C.: 9 collectors
Quad Corporation Inc., Davenport,
Iowa: 2 collectors

CKMS, Lexington, Ky.: 1 collector

Remex, Inc.,

Collection Bureau of the Hudson Valley Inc.,
Newburgh, N.Y.: 9 collectors

RentCollect Global,

Collection Bureau Services Inc.,
Missoula, Mont.: 1 collector

Princeton, N.J.: 1 collector
Everett, Wash.: 21 collectors
RMB Inc.,

Concord Servicing Corporation,
Scottsdale, Ariz.: 6 collectors

Knoxville, Tenn.: 2 collectors

Credit Service Company Inc.,
Colorado Springs, Colo.: 3 collectors

Madison, Wis.: 7 collectors

Dovenmuehle Mortgage, Inc.,
Lake Zurich, Ill.: 30 collectors

Lake Forest, Calif.: 2 collectors

FirstCollect Inc.,
Lewes, Del.: 1 collector

Rock Hill, S.C.: 2 collectors

Herbert P. Sears Co.,
Bakersfield, Calif.: 1 collector

La Porte, Ind.: 1 collector

IMC Credit Services, LLC,
Indianapolis, Ind.: 1 collector
KeyBridge Medical Revenue Management,
Lima, Ohio: 5 collectors

State Collection Service Inc.,
Title 11 Funding of California Inc.,
Todd, Bremer & Lawson Inc.,
Vision Financial Services Inc.,
Wakefield & Associates Inc.,
Knoxville, Tenn.: 1 collector
Waypoint Resource Group LLC,
Round Rock, Texas: 5 collectors
Welk Hospitality Group Inc.,

Mink

Lamont, Hanley & Associates Inc.,
Manchester, N.H.: 4 collectors

PROFESSIONAL COLLECTION SPECIALIST™

Life Line Billing Systems LLC,
Wautoma, Wis.: 1 collector

Western Mercantile Agency Inc.,

Marcam Associates,
Rochester, N.H.: 1 collector

Wilber & Associates, P.C.,

McCreary, Veselka, Bragg & Allen, P.C.,
Round Rock, Texas: 6 collectors

Zealandia Capital Inc.,

(PCS™) CERTIFICATES

Account Control Technology Inc.,
San Angelo, Texas: 13 collectors
AmeriCU,
Rome, N.Y.: 2 collectors

COLLECTOR 02.18

San Marcos, Calif.: 9 collectors
Coos Bay, Ore.: 1 collector
Normal, Ill.: 4 collectors
Asheville, N.C.: 2 collectors

31


http://www.acainternational.org/education

Table of Contents for the Digital Edition of Collector - February 2018

President’s Page
Industry News
Best Practices
FYI
Perspective
The Many Sides of a Chief Compliance Officer
Collection Tips
Is This Working?
Advocacy at its Finest
Calendar
Honor Roll
Express Yourself
A Step Above
Ask the Experts: Solving a Problem
ACA Submits Amicus Brief to U.S. Supreme Court in Case Challenging the 7th Circuit’s Treatment of Letters Seeking Collection of Out-of- Statute Debt.
Compliance
ACA SearchPoint
Last Word
Collector - February 2018 - Cover1
Collector - February 2018 - Cover2
Collector - February 2018 - 1
Collector - February 2018 - 2
Collector - February 2018 - 3
Collector - February 2018 - President’s Page
Collector - February 2018 - 5
Collector - February 2018 - Industry News
Collector - February 2018 - 7
Collector - February 2018 - 8
Collector - February 2018 - 9
Collector - February 2018 - Best Practices
Collector - February 2018 - 11
Collector - February 2018 - FYI
Collector - February 2018 - 13
Collector - February 2018 - Perspective
Collector - February 2018 - 15
Collector - February 2018 - Collection Tips
Collector - February 2018 - 17
Collector - February 2018 - 18
Collector - February 2018 - 19
Collector - February 2018 - 20
Collector - February 2018 - 21
Collector - February 2018 - Is This Working?
Collector - February 2018 - 23
Collector - February 2018 - 24
Collector - February 2018 - 25
Collector - February 2018 - 26
Collector - February 2018 - 27
Collector - February 2018 - Advocacy at its Finest
Collector - February 2018 - 29
Collector - February 2018 - Calendar
Collector - February 2018 - Honor Roll
Collector - February 2018 - Express Yourself
Collector - February 2018 - 33
Collector - February 2018 - A Step Above
Collector - February 2018 - 35
Collector - February 2018 - Ask the Experts: Solving a Problem
Collector - February 2018 - 37
Collector - February 2018 - ACA Submits Amicus Brief to U.S. Supreme Court in Case Challenging the 7th Circuit’s Treatment of Letters Seeking Collection of Out-of- Statute Debt.
Collector - February 2018 - 39
Collector - February 2018 - 40
Collector - February 2018 - 41
Collector - February 2018 - 42
Collector - February 2018 - 43
Collector - February 2018 - Compliance
Collector - February 2018 - 45
Collector - February 2018 - ACA SearchPoint
Collector - February 2018 - 47
Collector - February 2018 - Last Word
Collector - February 2018 - Cover3
Collector - February 2018 - Cover4
http://online.collector.com/collectormagazine/201905/
http://online.collector.com/collectormagazine/201904/
http://online.collector.com/collectormagazine/201903/
http://online.collector.com/collectormagazine/201902/
http://online.collector.com/collectormagazine/201901/
http://online.collector.com/collectormagazine/201812/
http://online.collector.com/collectormagazine/201811/
http://online.collector.com/collectormagazine/201810/
http://online.collector.com/collectormagazine/201809/
http://online.collector.com/collectormagazine/201808/
http://online.collector.com/collectormagazine/201807/
http://online.collector.com/collectormagazine/201806/
http://online.collector.com/collectormagazine/201805/
http://online.collector.com/collectormagazine/201804/
http://online.collector.com/collectormagazine/201803/
http://online.collector.com/collectormagazine/201802/
http://online.collector.com/collectormagazine/201801/
http://online.collector.com/collectormagazine/201712/
http://online.collector.com/collectormagazine/201711/
http://online.collector.com/collectormagazine/201710/
http://online.collector.com/collectormagazine/201709/
http://online.collector.com/collectormagazine/201708/
http://online.collector.com/collectormagazine/201707/
http://online.collector.com/collectormagazine/201706/
http://online.collector.com/collectormagazine/201705/
http://online.collector.com/collectormagazine/201704/
http://online.collector.com/collectormagazine/201703/
http://online.collector.com/collectormagazine/201702/
http://online.collector.com/collectormagazine/201701/
http://online.collector.com/collectormagazine/201612/
http://online.collector.com/collectormagazine/201611/
http://online.collector.com/collectormagazine/201610/
http://online.collector.com/collectormagazine/201609/
http://online.collector.com/collectormagazine/201608/
http://online.collector.com/collectormagazine/201607/
http://online.collector.com/collectormagazine/201606/
http://online.collector.com/collectormagazine/201605/
http://online.collector.com/collectormagazine/201604/
http://online.collector.com/collectormagazine/201603/
http://online.collector.com/collectormagazine/201602/
http://online.collector.com/collectormagazine/201601/
http://online.collector.com/collectormagazine/201512/
http://online.collector.com/collectormagazine/201511/
http://online.collector.com/collectormagazine/201510/
http://online.collector.com/collectormagazine/201509/
http://online.collector.com/collectormagazine/201508/
http://online.collector.com/collectormagazine/201507/
http://www.nxtbookMEDIA.com