Collector - February 2018 - 25
at the different answers you get. It's good
to sit down with employees and have that
dialogue. It's a good catalyst to discussion
and can make the team stronger."
This is where breakdowns commonly
occur on teams. If you're a more serious,
let's-get-down-to-brass-tacks leader, and
your team is made up of a lot of social
butterflies, there will undoubtedly be
"I'm more of an analytical person and
when I send emails I get right down to
business, but I've trained myself to plug
in some niceties before I hit send, like, 'It
was great talking to you!' or 'I hope you
have a great weekend,'" Clyatt said.
This kind of chit-chat may not come
naturally-it may even seem frivolous-
but if the person you're working with
expects and even thrives on that style of
communication, it's important to make an
effort to adapt.
On the other hand, if you are an
introverted, analytical employee and an
extroverted, social leader pulls you to your
feet at a staff meeting and crows, "Kathryn
is amazing! She did such a good job on
this project!" you may be mortified by
the public recognition. Instead, leaders
would be better served calling a one-on-
"Use your more
flexible team members
to your advantage.
They can think about
next steps or how we
could get to a better
outcome next time."
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