Collector - January 2018 - 38
Staying Ahead of the Curve
ACA International's 2017 Fall Forum & Expo wowed attendees with
deep-dive education sessions and valuable networking opportunities.
By Katy Zillmer
usiness leaders, industry experts
and exhibitors flocked to Chicago in
November for ACA International's
2017 Fall Forum & Expo at the Loews
Chicago Hotel, where they dug into the
biggest issues affecting the credit and
collection industry right now, including
call blocking concerns and the Consumer
Financial Protection Bureau's impending
rules for the collection industry.
The central themes of the event-
healthcare collections, legal education and
professionals' unique business challenges
and presented some insightful solutions.
Fall Forum opened with a general session
led by ACA's Corporate Counsel Karen
Scheibe Eliason, Vice President and Senior
Counsel of Regulatory Affairs Maria Wolvin
and President Richard Perr. In addition to
ACA's regulatory and industry advocacy
efforts, the panel discussed the much-
"Learning soooo much #acafallforum"
-Ronna Denny, @RonnaDenny
"Meeting lots of very bright industry folks #acafallforum
"Thanks @johnnymara for a great session at @ACAIntl Fall
Forum. Your thoughtful discourse was truly appreciated."
- Rick Perr, @RickPerr
anticipated D.C. Circuit Court of Appeals
decision on the ACA Int'l et al. v. Federal
Communications Commission lawsuit,
which could have a significant impact on
rules governing telephone calls and texts
sent to consumers.
The ACA Int'l case challenges the validity
of the FCC's oft-criticized interpretations of
the Telephone Consumer Protection Act in
its July 10, 2015, Omnibus Declaratory Ruling
and Order related to autodialers, reassigned
numbers and revocation of consent.
While the complete effect this ruling will
have on businesses and legal practitioners is
unknown at this time, the appellate court's
opinion in ACA Int'l is decidedly one of the
most significant cases that will influence
TCPA rules going forward.
Following the discussion, Scheibe Eliason
provided attendees with updates on ACA's
Industry Advancement Program and
judicial advocacy efforts.
"ACA's Industry Advancement Program
for judicial advocacy has had tremendous
growth since its inception. It is doing
exactly what it was intended to do with over
30 wins already that positively impact the
industry," Scheibe Eliason said. "As part of
ACA's Industry Advancement Program,
ACA continues to be a part of cases that
have industry-wide significance and
continues to be instrumentally involved
in cases where ACA has legal standing to
sue-such as in ACA v. FCC."
Another popular session, "Developments
in Robocall Blocking," Michele Shuster,
partner at Mac Murray & Shuster LLP
and general counsel for the Professional
Association of Customer Engagement,
along with Karl Koster, chief IP and
regulatory counsel for Noble Systems Corp.,
walked attendees through call blocking
and labeling issues happening today. For a