Collector - January 2018 - 38

ACANEWS

Staying Ahead of the Curve
ACA International's 2017 Fall Forum & Expo wowed attendees with
deep-dive education sessions and valuable networking opportunities.
By Katy Zillmer

B

usiness leaders, industry experts
and exhibitors flocked to Chicago in
November for ACA International's
2017 Fall Forum & Expo at the Loews
Chicago Hotel, where they dug into the
biggest issues affecting the credit and
collection industry right now, including
call blocking concerns and the Consumer
Financial Protection Bureau's impending
rules for the collection industry.
The central themes of the event-
healthcare collections, legal education and
compliance/operations-addressed industry
professionals' unique business challenges
and presented some insightful solutions.
Fall Forum opened with a general session
led by ACA's Corporate Counsel Karen
Scheibe Eliason, Vice President and Senior
Counsel of Regulatory Affairs Maria Wolvin
and President Richard Perr. In addition to
ACA's regulatory and industry advocacy
efforts, the panel discussed the much-

OVERHEARD ONLINE
"Learning soooo much #acafallforum"
-Ronna Denny, @RonnaDenny
"Meeting lots of very bright industry folks #acafallforum
#billing #collections."
-PartnersFinSvcs, @PfsStlMO
"Thanks @johnnymara for a great session at @ACAIntl Fall
Forum. Your thoughtful discourse was truly appreciated."
- Rick Perr, @RickPerr

38

anticipated D.C. Circuit Court of Appeals
decision on the ACA Int'l et al. v. Federal
Communications Commission lawsuit,
which could have a significant impact on
rules governing telephone calls and texts
sent to consumers.
The ACA Int'l case challenges the validity
of the FCC's oft-criticized interpretations of
the Telephone Consumer Protection Act in
its July 10, 2015, Omnibus Declaratory Ruling
and Order related to autodialers, reassigned
numbers and revocation of consent.
While the complete effect this ruling will
have on businesses and legal practitioners is
unknown at this time, the appellate court's
opinion in ACA Int'l is decidedly one of the
most significant cases that will influence
TCPA rules going forward.
Following the discussion, Scheibe Eliason
provided attendees with updates on ACA's
Industry Advancement Program and
judicial advocacy efforts.
"ACA's Industry Advancement Program
for judicial advocacy has had tremendous
growth since its inception. It is doing
exactly what it was intended to do with over
30 wins already that positively impact the
industry," Scheibe Eliason said. "As part of
ACA's Industry Advancement Program,
ACA continues to be a part of cases that
have industry-wide significance and
continues to be instrumentally involved
in cases where ACA has legal standing to
sue-such as in ACA v. FCC."
Another popular session, "Developments
in Robocall Blocking," Michele Shuster,
partner at Mac Murray & Shuster LLP
and general counsel for the Professional
Association of Customer Engagement,
along with Karl Koster, chief IP and
regulatory counsel for Noble Systems Corp.,
walked attendees through call blocking
and labeling issues happening today. For a

ACAINTERNATIONAL.ORG


http://www.ACAINTERNATIONAL.ORG

Table of Contents for the Digital Edition of Collector - January 2018

From the Editor
Industry News
Best Practices
FYI
Perspective
Collection Tips
The Next Level
Getting Started
Small Perks, Big Differences
Calendar
Honor Roll
Staying Ahead of the Curve: Fall Forum Highlights
Missed Connections
A Seat at the Table
Taking Litigation Advocacy to the Next Level
Compliance
ACA SearchPoint
Last Word
Collector - January 2018 - Cover1
Collector - January 2018 - Cover2
Collector - January 2018 - 1
Collector - January 2018 - 2
Collector - January 2018 - 3
Collector - January 2018 - From the Editor
Collector - January 2018 - 5
Collector - January 2018 - Industry News
Collector - January 2018 - 7
Collector - January 2018 - 8
Collector - January 2018 - 9
Collector - January 2018 - Best Practices
Collector - January 2018 - 11
Collector - January 2018 - FYI
Collector - January 2018 - 13
Collector - January 2018 - Perspective
Collector - January 2018 - 15
Collector - January 2018 - Collection Tips
Collector - January 2018 - 17
Collector - January 2018 - The Next Level
Collector - January 2018 - 19
Collector - January 2018 - 20
Collector - January 2018 - 21
Collector - January 2018 - 22
Collector - January 2018 - 23
Collector - January 2018 - Getting Started
Collector - January 2018 - 25
Collector - January 2018 - 26
Collector - January 2018 - 27
Collector - January 2018 - 28
Collector - January 2018 - 29
Collector - January 2018 - Small Perks, Big Differences
Collector - January 2018 - 31
Collector - January 2018 - 32
Collector - January 2018 - 33
Collector - January 2018 - 34
Collector - January 2018 - 35
Collector - January 2018 - Calendar
Collector - January 2018 - Honor Roll
Collector - January 2018 - Staying Ahead of the Curve: Fall Forum Highlights
Collector - January 2018 - 39
Collector - January 2018 - Missed Connections
Collector - January 2018 - 41
Collector - January 2018 - 42
Collector - January 2018 - 43
Collector - January 2018 - A Seat at the Table
Collector - January 2018 - 45
Collector - January 2018 - Taking Litigation Advocacy to the Next Level
Collector - January 2018 - 47
Collector - January 2018 - Compliance
Collector - January 2018 - 49
Collector - January 2018 - ACA SearchPoint
Collector - January 2018 - Last Word
Collector - January 2018 - 52
Collector - January 2018 - Cover3
Collector - January 2018 - Cover4
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