Collector - January 2018 - 26

WHAT TO READ IN THE NEW YEAR

Is "read more" on your to-do list for 2018? Try one of
these inspiring books on management and leadership.
Deep Work: Rules for Focused Success
in a Distracted World
By Cal Newport
(Grand Central Publishing, $28)
In a society that values thoughts and opinions distilled into 280
characters or less, the notion of "deep work" is radial. Newport
breaks down why it's so valuable and gives practical advice on
how you can train your brain to think more deeply and prioritize
what's truly important.
How to Be Happy at Work: The Power
of Purpose, Hope and Friendship
By Annie McKee
(Harvard Business Review Press, $27)
McKee dispells commons myths about work today (such as: it
must be grueling and it must be done on vacation) to help you
flip the script and find fulfillment in your job. Her researchbased approach to happiness can help you make improvements
not only in your own life, but also the lives of those you manage.
Primed to Perform: How to Build the Highest Performing
Cultures Through the Science of Total Motivation
By Neel Doshi and Lindsay McGregor
(HarperBusiness, $30)
A great workplace culture can be the key to a company's success,
but what makes up that "special sauce?" Doshi and McGregor
break it down to three basic psychological elements-play,
potential and purpose-and explain how to incorporate the
principles of total motivation into your culture.
Start With Why: How Great Leaders
Inspire Everyone to Take Action
By Simon Sinek
(Portfolio, $16)
Born from a popular TEDx talk, the ideas in Start With Why
can help you learn how to motivate people and make better
decisions. Sinek's theory is that when you truly understand why
you are doing something, you will be inspired to keep going even
when things get tough.

26

3

"Time management is a challenge for
everyone in business; 2018 will require
a focused effort. My time management
skills will be put to work on prioritizing
client relationships and putting myself into
more positions to ask for the sale."
-Larry Steller, CEO, Quality Asset Recovery,
LLC

4

"In late 2016, I vowed that I would
exercise more and lose the 25 lbs.
I've wanted to shed for the past few years.
While I'm writing this just shy of the end
of 2017, I have accomplished my goal. I
also had a desire to reconnect with the
judo community that I was part of for a
long time until an injury sidelined me
12 years ago, so I found a local club and
discovered I can still 'hang' with the
young guys. This year, I've rededicated
myself to that pursuit. Having set that goal
and having support around makes any
resolution easier."
-Jim Angelo, CEO, J.J. Marshall & Associates
Inc.

5

"I will actively share compliance and
data security insight and knowledge
freely. I'll work towards an 'it's time to
walk the walk' mentality for the ARM
industry in compliance and data security.
It's time for all ARM firms to do more in
both areas in a proactive manner."
-Scott Brownlee, chief compliance and privacy
officer, Dorado Systems

6

"This year I'm thinking about how to
manage the many tasks that take up
our valuable time. Balancing day-to-day
business operations, employee retention
and compliance is our company's focus for
the upcoming year. As an ACA member,
I also reach out to the other members
and ask for their involvement in our
association. Attend a meeting, invite a
legislator into your business, respond to
surveys or just share your opinion with an
ACA board member."
-Kelly J. Parsons-O'Brien, president, Credit
Bureau Associates

ACAINTERNATIONAL.ORG


http://www.ACAINTERNATIONAL.ORG

Table of Contents for the Digital Edition of Collector - January 2018

From the Editor
Industry News
Best Practices
FYI
Perspective
Collection Tips
The Next Level
Getting Started
Small Perks, Big Differences
Calendar
Honor Roll
Staying Ahead of the Curve: Fall Forum Highlights
Missed Connections
A Seat at the Table
Taking Litigation Advocacy to the Next Level
Compliance
ACA SearchPoint
Last Word
Collector - January 2018 - Cover1
Collector - January 2018 - Cover2
Collector - January 2018 - 1
Collector - January 2018 - 2
Collector - January 2018 - 3
Collector - January 2018 - From the Editor
Collector - January 2018 - 5
Collector - January 2018 - Industry News
Collector - January 2018 - 7
Collector - January 2018 - 8
Collector - January 2018 - 9
Collector - January 2018 - Best Practices
Collector - January 2018 - 11
Collector - January 2018 - FYI
Collector - January 2018 - 13
Collector - January 2018 - Perspective
Collector - January 2018 - 15
Collector - January 2018 - Collection Tips
Collector - January 2018 - 17
Collector - January 2018 - The Next Level
Collector - January 2018 - 19
Collector - January 2018 - 20
Collector - January 2018 - 21
Collector - January 2018 - 22
Collector - January 2018 - 23
Collector - January 2018 - Getting Started
Collector - January 2018 - 25
Collector - January 2018 - 26
Collector - January 2018 - 27
Collector - January 2018 - 28
Collector - January 2018 - 29
Collector - January 2018 - Small Perks, Big Differences
Collector - January 2018 - 31
Collector - January 2018 - 32
Collector - January 2018 - 33
Collector - January 2018 - 34
Collector - January 2018 - 35
Collector - January 2018 - Calendar
Collector - January 2018 - Honor Roll
Collector - January 2018 - Staying Ahead of the Curve: Fall Forum Highlights
Collector - January 2018 - 39
Collector - January 2018 - Missed Connections
Collector - January 2018 - 41
Collector - January 2018 - 42
Collector - January 2018 - 43
Collector - January 2018 - A Seat at the Table
Collector - January 2018 - 45
Collector - January 2018 - Taking Litigation Advocacy to the Next Level
Collector - January 2018 - 47
Collector - January 2018 - Compliance
Collector - January 2018 - 49
Collector - January 2018 - ACA SearchPoint
Collector - January 2018 - Last Word
Collector - January 2018 - 52
Collector - January 2018 - Cover3
Collector - January 2018 - Cover4
http://online.collector.com/collectormagazine/201912
http://online.collector.com/collectormagazine/201911
http://online.collector.com/collectormagazine/201910/
http://online.collector.com/collectormagazine/201909/
http://online.collector.com/collectormagazine/201908/
http://online.collector.com/collectormagazine/201907/
http://online.collector.com/collectormagazine/201906/
http://online.collector.com/collectormagazine/201905/
http://online.collector.com/collectormagazine/201904/
http://online.collector.com/collectormagazine/201903/
http://online.collector.com/collectormagazine/201902/
http://online.collector.com/collectormagazine/201901/
http://online.collector.com/collectormagazine/201812/
http://online.collector.com/collectormagazine/201811/
http://online.collector.com/collectormagazine/201810/
http://online.collector.com/collectormagazine/201809/
http://online.collector.com/collectormagazine/201808/
http://online.collector.com/collectormagazine/201807/
http://online.collector.com/collectormagazine/201806/
http://online.collector.com/collectormagazine/201805/
http://online.collector.com/collectormagazine/201804/
http://online.collector.com/collectormagazine/201803/
http://online.collector.com/collectormagazine/201802/
http://online.collector.com/collectormagazine/201801/
http://online.collector.com/collectormagazine/201712/
http://online.collector.com/collectormagazine/201711/
http://online.collector.com/collectormagazine/201710/
http://online.collector.com/collectormagazine/201709/
http://online.collector.com/collectormagazine/201708/
http://online.collector.com/collectormagazine/201707/
http://online.collector.com/collectormagazine/201706/
http://online.collector.com/collectormagazine/201705/
http://online.collector.com/collectormagazine/201704/
http://online.collector.com/collectormagazine/201703/
http://online.collector.com/collectormagazine/201702/
http://online.collector.com/collectormagazine/201701/
http://online.collector.com/collectormagazine/201612/
http://online.collector.com/collectormagazine/201611/
http://online.collector.com/collectormagazine/201610/
http://online.collector.com/collectormagazine/201609/
http://online.collector.com/collectormagazine/201608/
http://online.collector.com/collectormagazine/201607/
http://online.collector.com/collectormagazine/201606/
http://online.collector.com/collectormagazine/201605/
http://online.collector.com/collectormagazine/201604/
http://online.collector.com/collectormagazine/201603/
http://online.collector.com/collectormagazine/201602/
http://online.collector.com/collectormagazine/201601/
http://online.collector.com/collectormagazine/201512/
http://online.collector.com/collectormagazine/201511/
http://online.collector.com/collectormagazine/201510/
http://online.collector.com/collectormagazine/201509/
http://online.collector.com/collectormagazine/201508/
http://online.collector.com/collectormagazine/201507/
http://www.nxtbookMEDIA.com