Collector - January 2018 - 20

CONSUMER-INITIATED ROBOCALL
BLOCKING AND LABELING ISSUES

Giles
WitherspoonBoyd, president
& CEO, Protocol
Enterprises, LLC
"In 2018 you'll see a lot of
people dialing in how they
provide authentication
when communicating with
consumers. I think you'll see
a big rise in tech companies
coming up with new ways of
knowing your customer.
I also expect to see a lot
of people coming out with
different ways to segment
the public web from their
private environments so
they can communicate
in a more direct way with
their customers and other
businesses. These types
of network tunneling and
infrastructure products
will make a huge jump
forward. You'll see a lot
of technologies that say
they offer a complete
communication channel for
either business-to-business
or customer-to-business."

20

You can expect the Federal
Communications Commission to
continue its fight against unlawful
robocalls through increased enforcement
and further regulatory proceedings. This
year the FCC will likely move forward
with its pursuit of robocall mitigation
regulations, continue its look into a
potential reassigned number database
and explore additional technological
solutions to thwart unlawful robocalls.
Because legitimate calls are increasingly
being mislabeled as "suspected scam"
or even blocked completely by robocall
processing providers, ACA is actively
seeking a solution to combat this serious
issue for our members. The association
is participating in the newly formed
Communication Protection Coalition,
a diverse group of stakeholders seeking
to develop Best Practices for robocall
blocking and other solutions. Look for
positive changes to come from these
efforts.

WORKING FOR TCPA CLARITY
At press time, ACA and the credit and
collection industry continued to await a
decision from the D.C. Circuit Court of
Appeals in the ACA Int'l, et al. v. Federal
Communications Commission case, which
could have a significant impact on the rules
governing calls and texts to consumers.
Once this ruling is released, depending
on the outcome, there may be efforts at the
FCC to address the definition of an ATDS,
the reassigned number problem and the
revocation of consent under the Telephone
Consumer Protection Act-all huge issues
for the collection industry right now.

MIDTERM ELECTION OUTLOOK
The 2018 midterm elections are on the
horizon, and members of Congress are
scurrying back to their states to shoreup their support. Could this be the
election that helps the Democrats take
back the U.S. House of Representatives?
In the 2018 House races, we are already

seeing Democrats trying to gain control
of the chamber by targeting 24 seats
currently held by Republicans. Most
of the focus is on the seats currently
held by Republicans that were won
by Democratic presidential candidate
Hillary Clinton in the 2016 election.
If the Democrats retake control of the
House in 2018, Minority Leader Nancy
Pelosi (D-Calif.) would most likely become
the speaker of the House. A Democratic
majority would mean major changes as
there would be a swap in who controls the
House committees.
With Chairman Jeb Hensarling's
term ending, the position of chair of
the powerful House Financial Services
Committee will be up for grabs in
January 2019 for the first time in
six years. House Republicans have
begun to jockey for a shot at the gavel.
Congressman Patrick McHenry (R-N.C.)
is the frontrunner given his GOP
leadership position. Several other likely
candidates have voiced their interest in
running for the highly coveted position:
Frank Lucas (R-Okla.), Ed Royce
(R-Calif.), Peter King (R-N.Y.) and Blaine
Luetkemeyer (R-Mo.). Bill Huizenga
(R-Mich.) and Sean Duffy (R-Wis.) are
also possible contenders. The list will
likely change and grow in the next year.
Of course, their struggle would be
fruitless if the Democrats wrestle away
control of the House in November, a
greater possibility after their victories
in Virginia and New Jersey last year.
Republicans have held the majority in
the House for almost eight years, but as
Election Day approaches, Democrats
are gaining confidence that they can
recapture the people's chamber.
U.S. Rep. Dave Trott (R-Mich.),
a member of the House Financial
Institutions and Consumer Credit
subcommittee who is a former owner of
a debt collection law firm, announced he
will not seek re-election, putting his seat
in play and open to a potential Democratic
takeover in the midterm election.

ACAINTERNATIONAL.ORG


http://www.ACAINTERNATIONAL.ORG

Table of Contents for the Digital Edition of Collector - January 2018

From the Editor
Industry News
Best Practices
FYI
Perspective
Collection Tips
The Next Level
Getting Started
Small Perks, Big Differences
Calendar
Honor Roll
Staying Ahead of the Curve: Fall Forum Highlights
Missed Connections
A Seat at the Table
Taking Litigation Advocacy to the Next Level
Compliance
ACA SearchPoint
Last Word
Collector - January 2018 - Cover1
Collector - January 2018 - Cover2
Collector - January 2018 - 1
Collector - January 2018 - 2
Collector - January 2018 - 3
Collector - January 2018 - From the Editor
Collector - January 2018 - 5
Collector - January 2018 - Industry News
Collector - January 2018 - 7
Collector - January 2018 - 8
Collector - January 2018 - 9
Collector - January 2018 - Best Practices
Collector - January 2018 - 11
Collector - January 2018 - FYI
Collector - January 2018 - 13
Collector - January 2018 - Perspective
Collector - January 2018 - 15
Collector - January 2018 - Collection Tips
Collector - January 2018 - 17
Collector - January 2018 - The Next Level
Collector - January 2018 - 19
Collector - January 2018 - 20
Collector - January 2018 - 21
Collector - January 2018 - 22
Collector - January 2018 - 23
Collector - January 2018 - Getting Started
Collector - January 2018 - 25
Collector - January 2018 - 26
Collector - January 2018 - 27
Collector - January 2018 - 28
Collector - January 2018 - 29
Collector - January 2018 - Small Perks, Big Differences
Collector - January 2018 - 31
Collector - January 2018 - 32
Collector - January 2018 - 33
Collector - January 2018 - 34
Collector - January 2018 - 35
Collector - January 2018 - Calendar
Collector - January 2018 - Honor Roll
Collector - January 2018 - Staying Ahead of the Curve: Fall Forum Highlights
Collector - January 2018 - 39
Collector - January 2018 - Missed Connections
Collector - January 2018 - 41
Collector - January 2018 - 42
Collector - January 2018 - 43
Collector - January 2018 - A Seat at the Table
Collector - January 2018 - 45
Collector - January 2018 - Taking Litigation Advocacy to the Next Level
Collector - January 2018 - 47
Collector - January 2018 - Compliance
Collector - January 2018 - 49
Collector - January 2018 - ACA SearchPoint
Collector - January 2018 - Last Word
Collector - January 2018 - 52
Collector - January 2018 - Cover3
Collector - January 2018 - Cover4
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