Collector - November 2017 - 38

BUSINESSOPERATIONS

On Call
Businesses that access the Wireless Do Not Call service to identify ported phone numbers will need to register with
iconectiv, the new Local Number Portability Administrator.
By Alex Szeto

B

usinesses that access the Wireless
Do Not Call (WDNC) service to
identify telephone numbers ported
between wireless and wireline providers
will need to register with iconectiv, the new
Local Number Portability Administrator
(LNPA), by Nov. 30.
In July 2016, iconectiv was designated by
the Federal Communications Commission
to serve as the new LNPA, which had been
previously administered by Neustar. The
Number Portability Administration Center
(NPAC) is comprised of seven regional
systems across the U.S., and manages the
number portability processes of wireline,
wireless, Voice over Internet Protocol and IP
communications.
Local Number Portability is required by
the FCC through the Telecommunications
Act of 1996 and "designed to increase
competition among service providers,
stimulate demand for telecommunications
services and encourage technology
innovation," according to iconectiv.
The transition remains on schedule and
the WDNC service is planned to switch

to the iconectiv NPAC in March 2018,
according to iconectiv.
In August and September, given the
effects of Hurricane Harvey and Hurricane
Irma, the FCC waived its local number
portability and number assignment rules on
a temporary basis.
In Louisiana and Texas, the waiver applies
to carriers to the extent that they provide
service in those states or to those assisting
affected carriers in their efforts to continue
or restore service, according to a news
release from the FCC. The waiver will be in
effect until Nov. 26, 2017. Carriers may also
request additional relief from the Wireline
Competition Bureau if they are not able to
resume service during the waiver period.
Companies that use autodialers or artificial
pre-recorded voices to contact consumers
may choose to subscribe to WDNC service to
identify numbers that have been ported from
wireline to wireless to help comply with the
Telephone Consumer Protection Act and FCC
regulations. Current WDNC users must be
registered prior to the launch of the new NPAC
in order to continue to receive WDNC service.

FIVE FAST FACTS FOR WDNC USERS:

38

1.

The transition is on schedule for the
iconectiv NPAC in March 2018.

2.

Direct customers and resellers must register now.

3.

Customers who purchase WDNC through
a reseller will register later.

4.

Registration is free.

5.

You must be registered prior to the launch
of NPAC to continue to receive service.

Registration includes the completion and
execution of a Non-Disclosure Agreement,
a Transition User Application and one or
more Regional User Agreements. Details on
the transition schedule and the registration
process, along with instructions on how
to get started, can be found atĀ www.
numberportability.com. All NPAC users are
required to register and are encouraged to start
the registration process as soon as possible.
For more information, contact wdnc@
iconectiv.numberportability.com or (844) 411WDNC.
Alex Szeto is ACA International's public
affairs specialist.


http://www.numberportability.com/ http://www.numberportability.com/

Table of Contents for the Digital Edition of Collector - November 2017

Upfront
Industry News
Best Practices
FYI
Collection Tips
Making the Right Choice
Getting Your Ducks in a Row
Highlight Reel
Putting it all Together
Calendar
Honor Roll
On Call
Hire Purpose
CFPB Pursues Two Student Loan Servicers
Compliance
ACA SearchPoint
Last Word
Collector - November 2017 - Cover1
Collector - November 2017 - Cover2
Collector - November 2017 - 1
Collector - November 2017 - Upfront
Collector - November 2017 - 3
Collector - November 2017 - Industry News
Collector - November 2017 - 5
Collector - November 2017 - 6
Collector - November 2017 - 7
Collector - November 2017 - Best Practices
Collector - November 2017 - 9
Collector - November 2017 - FYI
Collector - November 2017 - 11
Collector - November 2017 - Collection Tips
Collector - November 2017 - 13
Collector - November 2017 - Making the Right Choice
Collector - November 2017 - 15
Collector - November 2017 - 16
Collector - November 2017 - 17
Collector - November 2017 - Getting Your Ducks in a Row
Collector - November 2017 - 19
Collector - November 2017 - 20
Collector - November 2017 - 21
Collector - November 2017 - 22
Collector - November 2017 - 23
Collector - November 2017 - 24
Collector - November 2017 - 25
Collector - November 2017 - Highlight Reel
Collector - November 2017 - 27
Collector - November 2017 - 28
Collector - November 2017 - 29
Collector - November 2017 - 30
Collector - November 2017 - 31
Collector - November 2017 - Putting it all Together
Collector - November 2017 - 33
Collector - November 2017 - 34
Collector - November 2017 - 35
Collector - November 2017 - Calendar
Collector - November 2017 - Honor Roll
Collector - November 2017 - On Call
Collector - November 2017 - 39
Collector - November 2017 - Hire Purpose
Collector - November 2017 - 41
Collector - November 2017 - CFPB Pursues Two Student Loan Servicers
Collector - November 2017 - 43
Collector - November 2017 - Compliance
Collector - November 2017 - 45
Collector - November 2017 - ACA SearchPoint
Collector - November 2017 - 47
Collector - November 2017 - Last Word
Collector - November 2017 - Cover3
Collector - November 2017 - Cover4
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