Collector - November 2017 - 1

D

COLLECTOR
NOV2017

CONTENT

®

VOL.83 NUM.04

Highlights
COVER

MAKING THE

RIGHT CHOICE
SIX CRUCIAL QUESTIONS TO ASK
WHEN SELECTING A LAW FIRM.
By Anne Rosso May

14

38

On Call

40

Hire Purpose

42

CFPB Pursues Two
Student Loan Servicers

Columns &
Departments
2

Upfront

4

Industry News

8

Best Practices

10

FYI

12

Collection Tips

36

Calendar

37

Honor Roll

44

Compliance

46

ACA SearchPoint

48

Last Word

Features
18

Getting Your Ducks in a Row

26

Highlight Reel

32

Putting it all Together

How to make your life easier when state regulators
come knocking.
By Anne Rosso May

ACA International past presidents recount the high
points of their terms-and what makes the association
and collection industry great.
ACAINTERNATIONAL.ORG

Sales guru Marc Trezza clarifies what you need to be
doing to market your agency and attract more clients.
By Marc Trezza

COLLECTOR 11.17

01


http://www.ACAINTERNATIONAL.ORG http://twitter.com/acaintl http://www.linkedin.com/groups?home=&gid=1900905 http://www.facebook.com/pages/ACA-International-the-Association-of-Credit-and-Collection-Professionals/364138550290 https://www.youtube.com/user/ACAJN

Table of Contents for the Digital Edition of Collector - November 2017

Upfront
Industry News
Best Practices
FYI
Collection Tips
Making the Right Choice
Getting Your Ducks in a Row
Highlight Reel
Putting it all Together
Calendar
Honor Roll
On Call
Hire Purpose
CFPB Pursues Two Student Loan Servicers
Compliance
ACA SearchPoint
Last Word
Collector - November 2017 - Cover1
Collector - November 2017 - Cover2
Collector - November 2017 - 1
Collector - November 2017 - Upfront
Collector - November 2017 - 3
Collector - November 2017 - Industry News
Collector - November 2017 - 5
Collector - November 2017 - 6
Collector - November 2017 - 7
Collector - November 2017 - Best Practices
Collector - November 2017 - 9
Collector - November 2017 - FYI
Collector - November 2017 - 11
Collector - November 2017 - Collection Tips
Collector - November 2017 - 13
Collector - November 2017 - Making the Right Choice
Collector - November 2017 - 15
Collector - November 2017 - 16
Collector - November 2017 - 17
Collector - November 2017 - Getting Your Ducks in a Row
Collector - November 2017 - 19
Collector - November 2017 - 20
Collector - November 2017 - 21
Collector - November 2017 - 22
Collector - November 2017 - 23
Collector - November 2017 - 24
Collector - November 2017 - 25
Collector - November 2017 - Highlight Reel
Collector - November 2017 - 27
Collector - November 2017 - 28
Collector - November 2017 - 29
Collector - November 2017 - 30
Collector - November 2017 - 31
Collector - November 2017 - Putting it all Together
Collector - November 2017 - 33
Collector - November 2017 - 34
Collector - November 2017 - 35
Collector - November 2017 - Calendar
Collector - November 2017 - Honor Roll
Collector - November 2017 - On Call
Collector - November 2017 - 39
Collector - November 2017 - Hire Purpose
Collector - November 2017 - 41
Collector - November 2017 - CFPB Pursues Two Student Loan Servicers
Collector - November 2017 - 43
Collector - November 2017 - Compliance
Collector - November 2017 - 45
Collector - November 2017 - ACA SearchPoint
Collector - November 2017 - 47
Collector - November 2017 - Last Word
Collector - November 2017 - Cover3
Collector - November 2017 - Cover4
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