Collector - September 2017 - 25

Professional Collection Specialist,
Trainer Specialist, Fellow and Scholar
designations. As a dedicated ACA
Certified Instructor, she earned the
Fred Kirschner Instructor Achievement
Award in 2013, 2015 and 2017, and was
recognized as the Charles F. Lindemann
Certified Instructor of the Year in 2013.
Brent Byers

The team actively recruited and briefed
other stakeholders in an effort to build a
broader coalition to support industry priorities
and drafted legislation on medical debt.
The Professional Credit Service team
attended ACA's 2017 Washington Insights
Conference and Hawes is a longtime
contributor and participant in ACPAC activities,
making a maximum contribution this year.

ACA INTERNATIONAL EDUCATION
FOUNDATION FELLOW AWARD
The ACA International Education
Foundation Fellow Award recognizes an
individual or association unit judged to
have made the most significant contribution
during the year as an advocate of a
foundation program or toward the general
achievement of the foundation's goals.
This year's winner is Brent Byers,
president and CEO of Helvey & Associates
Inc. in Warsaw, Ind., who has been an
outstanding supporter of the foundation and
its efforts.

FRED KIRSCHNER INSTRUCTOR
ACHIEVEMENT AWARD
The Fred Kirschner Instructor Achievement
Award is presented to ACA Certified Instructors
who have reached milestones in their volunteer
teaching careers with ACA. Named for former
ACA Certified Instructor and Past President
Fred Kirschner, these awards are given to
instructors who have taught 25, 50, 75, 100, 125
or 150+ ACA seminars.
This year's winners are Beth Conklin (75
seminars) and Karolyn Rubin (125 seminars).

Florida Collectors Association

This year's unit winner is the Florida
Collectors Association. Unit members have
been busy in their outreach efforts at both
the state and federal levels. FCA had the
highest number of participants from any unit
attending ACA's 2017 Washington Insights
Conference, where they received briefings
from regulators, key members of Congress
and policy experts, and attended personal
meetings with elected officials and staff.
FCA participated in every single Unit
Leader and Lobbyist Call held in 2017, often
providing legislative updates during the
monthly forum for unit legislative leaders.
FCA held its spring legislative
conference in Tallahassee, which included
a dozen meetings with key state legislators
and staff. During the two-day conference,
FCA members introduced the association
to lawmakers, explaining a collector's role
in the economy and sharing the industry's
perspective on pending legislation and
existing regulations.

COLLECTOR 09.17

Beth Conklin
Karolyn Rubin

CHARLES F. LINDEMANN
CERTIFIED INSTRUCTOR OF THE
YEAR AWARD

HARRY STRAUSSER JR.
ACPAC AMBASSADOR AWARD

The Charles F. Lindemann Certified
Instructor of the Year Award was created
in memory of Charles F. Lindemann, a
highly regarded ACA Certified Instructor
and former president of ACA (1967/68). It is
presented to the ACA Certified Instructor
who most closely exemplifies the attributes
of an outstanding educator.
This year's recipient, Beth Conklin, an
account executive for State Collection Service
in Madison, Wis., has more than 20 years of
experience in the collection industry.
She served on ACA's Education
Subcommittee and has earned the

The ACPAC Ambassador Award is
given in honor of Harry Strausser Jr.,
a true ambassador of ACA's political
action committee. The award honors an
ACA member who has made significant
contributions of time and talent fundraising
for ACPAC or advocating on behalf of the
credit and collection industry.
This year's recipient, Tom Stockton,
IFCCE, CEO of The CMI Group in
Carrollton, Texas, recognizes the importance
of getting involved in the political process.
As past president of ACA and a former
member of ACA's Council of Delegates,

25



Table of Contents for the Digital Edition of Collector - September 2017

Collector - September 2017 - Cover1
Collector - September 2017 - Cover2
Collector - September 2017 - 1
Collector - September 2017 - 2
Collector - September 2017 - 3
Collector - September 2017 - 4
Collector - September 2017 - 5
Collector - September 2017 - 6
Collector - September 2017 - 7
Collector - September 2017 - 8
Collector - September 2017 - 9
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