Collector - September 2017 - 15

ACA's 2017/2018
Board of Directors.
consolidated appeal from the FCC's landmark
2015 Omnibus Declaratory Ruling and Order
on the Telephone Consumer Protection Act.
And in "Creating an IT Advantage,"
presenters Jim Warner, chief technology and
security officer for State Collection Service
Inc. and Bryan Albertson, chief information
officer for TECH LOCK, described how State
Collection Service reviewed its IT infrastructure
to increase efficiency and reduce costs.

(Not pictured: Eric D. Mock)

Ranjan Dharmaraja, CEO of Quantrax
Corp., and Cara Robinson, vice president
of information technology and security for
Capital Management Services, discussed
the advantages of artificial intelligence
in their session, noting that current
compliance requirements introduce multiple
opportunities for human error. Collection
software that "thinks" can take that risk out
of the equation: identifying misclassified

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COLLECTOR 09.17

15


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Table of Contents for the Digital Edition of Collector - September 2017

Collector - September 2017 - Cover1
Collector - September 2017 - Cover2
Collector - September 2017 - 1
Collector - September 2017 - 2
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