Collector - September 2017 - 12

07

08

09

Through All-In™, ACA works to ensure
that its members are inspired, involved and
informed.
"This past year as the ACA president has
been the highlight of my professional career,"
Kettelkamp said. "And I believe we move
forward as an industry that has never been
stronger, never more united, and never with
as much hope as we see before us today."
Next, attendees were treated to a
presentation from Jeff Skiles, who was the
first officer on US Airways Flight 1549,
which made an emergency landing in the
Hudson River after colliding with a flock
of Canada geese shortly after leaving New
York LaGuardia Airport. Skiles detailed the
lessons, training and scenarios that led to the
"Miracle on the Hudson" and what you can
do when facing unexpected circumstances.

10

A NEW BOARD
ACA's Council of Delegates met that day,
electing new members to the Board of
Directors. Joining the board for three-year
terms are new members Albert Cadena
and G. Scott Purcell. Michael Frost, Jim
Richards and Roger Weiss were reelected to
serve another term.

12

You can read profiles of each board
member starting on p. 18.
"It's a privilege to welcome Albert and
Scott as new board members," said ACA
International CEO Patrick J. Morris. "Each
individual serving on ACA's Board of
Directors helps further the association's
mission, which is to contribute to the success
of its members and the positive reputation
of the credit and collection industry."
Later that day, the ACA Board of
Directors selected Jack W. Brown III as
ACA's new president-elect for 2017/18 and
Weiss as treasurer.
As president of Gulf Coast Collection
Bureau Inc. in Sarasota, Fla., Brown is a
second-generation collection agency owner.
A longtime ACA member, he chaired ACA's
Audit and Unit and State Affairs committees
and has earned ACA's Fellow and Scholar
designations. He continuously volunteers
his time to the Florida Unit and has served
in several board roles, including president.
He was elected to ACA's Board of Directors
in July 2015 and served as 2016/17 treasurer.
He received ACA's Unit Leader of the Year
Award in 2013 for his lobbying efforts to
remove or modify important sections of the
Florida state statute to be less onerous for the
collection industry.
Weiss has served as an ACA Certified
Instructor for more than a decade. He
was the 2014 recipient of ACA's Charles F.
Lindemann Certified Instructor of the Year
award and was also honored with ACA's
Fred Kirschner Instructor Achievement
Award. He has served on multiple ACA
committees, including the Creditor's
International Committee and Education
Subcommittee. Additionally, he has earned
ACA's Healthcare Collection Management,
Fellow, International Fellowship of Certified
Collection Executives, Professional
Collection Specialist, Trainer Specialist
and Scholar designations. He has been an

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Table of Contents for the Digital Edition of Collector - September 2017

Collector - September 2017 - Cover1
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