Collector - July 2017 - 35

ACA President Keith Kettelkamp, Sen. Cory Gardner, R-Colo., and Wakefield & Associates CEO/President Matt Laws.

J. Reilly Dolan, acting deputy director of
the Federal Trade Commission's Bureau of
Consumer Protection, spoke to attendees
about debt collection-related enforcement
actions of the FTC, emphasizing that bad

deserve greater access to consumer
products and advice, more transparency
and accountability, and most of all a
stronger economy that boasts a level playing
field and spurs job growth and creation."

actors who don't play by the rules negatively
impact the perception of the industry.
He also reminded ACA members to
protect their businesses by performing
adequate due diligence before purchasing
debt, "so that you don't end up holding the
bag on something that wasn't legal."
Other speakers included Kristina Sesek,
director of legislative affairs at the U.S.
Chamber's Institute for Legal Reform, and
Jihoon Kim, deputy director for the Office of
Financial Program Operations at the Small
Business Administration. Kim discussed various
loans and government contract work of interest
to members and addressed recent efforts at SBA
to reduce regulatory burdens under Trump.
Kim Coghill is ACA International's vice
president of communications.

The Credit and Collection Industry's Fall Event!

ACA INTERNATIONAL

FALL FORUM & EXPO

2017

CHICAGO

NOV 1-3

LOEWS CHICAGO

Mark Your
Calendar!
www.ACAInternational.org/events
COLLECTOR 07.17

35


http://www.ACAInternational.org/events

Table of Contents for the Digital Edition of Collector - July 2017

Upfront
Industry News
Best Practices
FYI
Collection Tips
What’s in Your Policy?
State Licensing Laws: What’s New and Trending
The Question of Rule 68
Calendar
Honor Roll
Healthcare Data at Risk
ACA Members Meet in D.C. to Advocate on Behalf of Industry
Fixing What’s Broken
Credit Listening Considerations
U.S. Supreme Court Hands Collection Industry a Win in ACA-Supported Case
Compliance
ACA SearchPoint
Last Word
Collector - July 2017 - Cover1
Collector - July 2017 - Cover2
Collector - July 2017 - 1
Collector - July 2017 - 2
Collector - July 2017 - Upfront
Collector - July 2017 - Industry News
Collector - July 2017 - 5
Collector - July 2017 - 6
Collector - July 2017 - 7
Collector - July 2017 - Best Practices
Collector - July 2017 - 9
Collector - July 2017 - FYI
Collector - July 2017 - 11
Collector - July 2017 - Collection Tips
Collector - July 2017 - 13
Collector - July 2017 - What’s in Your Policy?
Collector - July 2017 - 15
Collector - July 2017 - 16
Collector - July 2017 - 17
Collector - July 2017 - 18
Collector - July 2017 - 19
Collector - July 2017 - State Licensing Laws: What’s New and Trending
Collector - July 2017 - 21
Collector - July 2017 - 22
Collector - July 2017 - 23
Collector - July 2017 - The Question of Rule 68
Collector - July 2017 - 25
Collector - July 2017 - 26
Collector - July 2017 - 27
Collector - July 2017 - Calendar
Collector - July 2017 - Honor Roll
Collector - July 2017 - Healthcare Data at Risk
Collector - July 2017 - 31
Collector - July 2017 - ACA Members Meet in D.C. to Advocate on Behalf of Industry
Collector - July 2017 - 33
Collector - July 2017 - 34
Collector - July 2017 - 35
Collector - July 2017 - Fixing What’s Broken
Collector - July 2017 - 37
Collector - July 2017 - 38
Collector - July 2017 - 39
Collector - July 2017 - Credit Listening Considerations
Collector - July 2017 - 41
Collector - July 2017 - U.S. Supreme Court Hands Collection Industry a Win in ACA-Supported Case
Collector - July 2017 - 43
Collector - July 2017 - Compliance
Collector - July 2017 - 45
Collector - July 2017 - ACA SearchPoint
Collector - July 2017 - 47
Collector - July 2017 - Last Word
Collector - July 2017 - Cover3
Collector - July 2017 - Cover4
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