Collector - June 2017 - 1

COLLECTOR
JUNE2017

CONTENT

®

VOL.82 NUM.11

Highlights

F
O
E
Y
CAS

R

COVE

IN ER
EM

C
N
E
G

Want to survive a disaster?
You'll need a recovery plan.
Here are six things you should
do to protect your business.
By Anne Rosso May

14
Features
20

26

Pulling Back the Curtain
The FCC is changing course on its approach to transparency and
accountability. Here's why this could be good for your business.
By Anne Rosso May

34

Seeing Eye to Eye

36

The Business Battle

40

Blueprint for Success

42

Federal Court Nixes
CFPB Enforcement
Action That Claimed
a Payment Processor
Ignored Fraud

Columns &
Departments
03

President's Page

04

Industry News

08

Best Practices

10

FYI

12

Collection Tips

32

Calendar

33

Honor Roll

44

Compliance

46

ACA SearchPoint

48

Last Word

ACA International's 2017 Convention
and Exposition Preview
Join colleagues and friends for ACA International's Annual
Convention and Exposition, July 16-18, in Seattle.

COLLECTOR 06.17

ACAINTERNATIONAL.ORG

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http://www.ACAINTERNATIONAL.ORG https://www.youtube.com/user/ACAJN http://twitter.com/acaintl http://www.linkedin.com/groups?home=&gid=1900905 http://www.facebook.com/pages/ACA-International-the-Association-of-Credit-and-Collection-Professionals/364138550290

Table of Contents for the Digital Edition of Collector - June 2017

President's Page
Industry News
Best Practices
FYI
Collection Tips
In Case of Emergency
Pulling Back the Curtain
ACA International's 2017 Convention and Exposition Preview
Calendar
Honor Roll
Seeing Eye to Eye
The Business Battle
Blueprint for Success
Federal Court Nixes CFPB Enforcement Action That Claimed a Payment Processor Ignored Fraud
Compliance
ACA SearchPoint
Last Word
Collector - June 2017 - Cover1
Collector - June 2017 - Cover2
Collector - June 2017 - 1
Collector - June 2017 - 2
Collector - June 2017 - President's Page
Collector - June 2017 - Industry News
Collector - June 2017 - 5
Collector - June 2017 - 6
Collector - June 2017 - 7
Collector - June 2017 - Best Practices
Collector - June 2017 - 9
Collector - June 2017 - FYI
Collector - June 2017 - 11
Collector - June 2017 - Collection Tips
Collector - June 2017 - 13
Collector - June 2017 - In Case of Emergency
Collector - June 2017 - 15
Collector - June 2017 - 16
Collector - June 2017 - 17
Collector - June 2017 - 18
Collector - June 2017 - 19
Collector - June 2017 - Pulling Back the Curtain
Collector - June 2017 - 21
Collector - June 2017 - 22
Collector - June 2017 - 23
Collector - June 2017 - 24
Collector - June 2017 - 25
Collector - June 2017 - ACA International's 2017 Convention and Exposition Preview
Collector - June 2017 - 27
Collector - June 2017 - 28
Collector - June 2017 - 29
Collector - June 2017 - 30
Collector - June 2017 - 31
Collector - June 2017 - Calendar
Collector - June 2017 - Honor Roll
Collector - June 2017 - Seeing Eye to Eye
Collector - June 2017 - 35
Collector - June 2017 - The Business Battle
Collector - June 2017 - 37
Collector - June 2017 - 38
Collector - June 2017 - 39
Collector - June 2017 - Blueprint for Success
Collector - June 2017 - 41
Collector - June 2017 - Federal Court Nixes CFPB Enforcement Action That Claimed a Payment Processor Ignored Fraud
Collector - June 2017 - 43
Collector - June 2017 - Compliance
Collector - June 2017 - 45
Collector - June 2017 - ACA SearchPoint
Collector - June 2017 - 47
Collector - June 2017 - Last Word
Collector - June 2017 - Cover3
Collector - June 2017 - Cover4
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