Collector - May 2017 - 36

ACA EVENTS & EDUCATION

CALENDAR
MAY
2-4 | ACA International's 2017
Washington Insights
Loews Madison Hotel,
Washington, D.C.

JUNE

AUGUST

6 | Successful Hiring Strategies
11 a.m. - 12:30 p.m. CST; online training

9-10 | Essential Collection Skills
and Techniques
11 a.m. - 12:30 p.m. CST; online training

8 | Advanced FDCPA Issues
11 a.m. - 12:30 p.m. CST; online training
13-14 | Data Security and Privacy I
11 a.m. - 12:30 p.m. CST; online training
15-17 | Associated Collection Agencies Unit
Meeting (Colorado, Wyoming, New Mexico)
Inverness Hotel & Conference Center,
Englewood, Colo.; acaco-wy@comcast.net
20-21 | Data Security and Privacy II
11 a.m. - 12:30 p.m. CST; online training

JULY
11 | Ethical and Professional Collections
11 a.m. - 12:30 p.m. CST; online training
3 | Advanced Compliance: Conducting a
Risk Assessment
11 a.m. - 12:30 p.m. CST; online training
3-5 | Michigan Association of
Collection Agencies Annual Meeting
Crowne Plaza, Lansing, Mich.;
sidle@congresscollection.com
4 | Advanced Compliance: Controls and
Corrective Actions
11 a.m. - 12:30 p.m. CST; online training
16-17 | Midwest Collection Conference
(Iowa, Kansas, Missouri)
Kansas City, Mo.; bbaker@hawthornrecovery.com
18-20 | Northwest Collectors Conference
(Idaho, Oregon, Washington)
Best Western Plus Hood River Inn, Hood River,
Ore.; david@grimmcollections.com
22-26 | Great Lakes Credit and Collection
Association Annual Conference (Minnesota,
Illinois, Wisconsin)
Lake Lawn Lodge, Delevan, Wis.; mmcmanus@
associationeg.com

12-13 | FDCPA Essentials for Collectors
11 a.m. - 12:30 p.m. CST; online training
15 | Professional Practices Management
Systems Seminar
Sheraton Seattle, Seattle
16 | Building High Performing Teams
Washington State Convention Center, Seattle

15-17 | Understanding and Responding to
the CFPB's Expectations
11 a.m. - 12:30 p.m. CST; online training
22-23 | Introduction to Collection Industry
Compliance
11 a.m. - 12:30 p.m. CST; online training

SEPTEMBER
17-19 | Northeast Debt Collection
Conference
Caesars Atlantic City Hotel and Casino,
Atlantic City, N.J.; donna@cboflanc.com

OCTOBER
13 | Arkansas Collectors Association
Annual Meeting
Burgundy Hotel, Little Rock, Ark.; mrowland@
pro-credit.com

NOVEMBER

16 | Unit Leadership Forum
Washington State Convention Center, Seattle
16 | Successful Hiring Strategies
Washington State Convention Center, Seattle
16-18 | ACA International's
2017 Convention & Expo
Sheraton Seattle &
Washington State
Convention Center, Seattle

1-3 | ACA International's 2017
Fall Forum and Expo
Loews Chicago Hotel, Chicago

For more information on these
events or to register, visit www.
acainternational.org/events.

36

ACAINTERNATIONAL.ORG


http://www.acainternational.org/events http://www.acainternational.org/events http://www.ACAINTERNATIONAL.ORG

Table of Contents for the Digital Edition of Collector - May 2017

Upfront
Industry News
Best Practices
FYI
Collection Tips
At Your Service
A Clean Slate
ACA International’s 2017 Convention and Exposition Feature
Calendar
Honor Roll
Spring Cleaning for Your Business
Sun Tzu and the Art of Collection Sales
We Have to Stop Meeting Like This
ACA Files Brief in Pivotal Case Challenging CFPB’s Structure and Power
Compliance
ACA SearchPoint
Last Word
Collector - May 2017 - Cover1
Collector - May 2017 - Cover2
Collector - May 2017 - 1
Collector - May 2017 - Upfront
Collector - May 2017 - 3
Collector - May 2017 - Industry News
Collector - May 2017 - 5
Collector - May 2017 - 6
Collector - May 2017 - 7
Collector - May 2017 - Best Practices
Collector - May 2017 - 9
Collector - May 2017 - FYI
Collector - May 2017 - 11
Collector - May 2017 - Collection Tips
Collector - May 2017 - 13
Collector - May 2017 - At Your Service
Collector - May 2017 - 15
Collector - May 2017 - 16
Collector - May 2017 - 17
Collector - May 2017 - 18
Collector - May 2017 - 19
Collector - May 2017 - 20
Collector - May 2017 - A Clean Slate
Collector - May 2017 - 22
Collector - May 2017 - 23
Collector - May 2017 - 24
Collector - May 2017 - 25
Collector - May 2017 - 26
Collector - May 2017 - 27
Collector - May 2017 - 28
Collector - May 2017 - 29
Collector - May 2017 - 30
Collector - May 2017 - 31
Collector - May 2017 - 32
Collector - May 2017 - 33
Collector - May 2017 - ACA International’s 2017 Convention and Exposition Feature
Collector - May 2017 - 35
Collector - May 2017 - Calendar
Collector - May 2017 - Honor Roll
Collector - May 2017 - Spring Cleaning for Your Business
Collector - May 2017 - 39
Collector - May 2017 - 40
Collector - May 2017 - 41
Collector - May 2017 - Sun Tzu and the Art of Collection Sales
Collector - May 2017 - 43
Collector - May 2017 - 44
Collector - May 2017 - 45
Collector - May 2017 - We Have to Stop Meeting Like This
Collector - May 2017 - 47
Collector - May 2017 - 48
Collector - May 2017 - 49
Collector - May 2017 - ACA Files Brief in Pivotal Case Challenging CFPB’s Structure and Power
Collector - May 2017 - 51
Collector - May 2017 - Compliance
Collector - May 2017 - 53
Collector - May 2017 - ACA SearchPoint
Collector - May 2017 - 55
Collector - May 2017 - Last Word
Collector - May 2017 - Cover3
Collector - May 2017 - Cover4
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