Collector - March 2017 - 30


Starting From Scratch?
If you don't yet have a formal CMS in place, start by
defining your compliance goals. Take an inventory
of your existing policies and procedures to identify
any gaps. How do your current practices match up
to regulators' expectations? Pay particular attention
to any areas that are currently undocumented and
use what you learn to create a compliance plan with
specific deadlines and milestones.

Magnify Your

Visibility

SET YOUR PRIORITIES
The compliance expectations placed
on debt collectors in our regulatory
environment have long required agencies
to develop a compliance strategy, so first
give yourself credit for what you already
have in place.
But to meet all government and thirdparty expectations today, your CMS needs
to be more than just a basic set of policies
and procedures. "It has to be a holistic and
tailored program for the company," said
Jonathan Pompan, partner at Venable LLP.
A strong CMS will help you not only
establish your company's compliance
responsibilities, but also incorporate

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