Collector - March 2017 - 1


COLLECTOR
MAR 2017

CONTENT

®

VOL.82 NUM.08

Highlights

The Evolution of
COVER
Regulatory uncertainty can make sending
emails to consumers seem daunting. Here are
some ways ACA members are making it work.

14

By Anne Rosso May

36	

Say Hello to the
Virtual Collector

40	

Depth of Field

44	

Trash Talking

46	

ACA International and
the CFPB Face Off in
FDCPA Out-of-Statute
Proof of Claim Case

Columns &
Departments
2	Upfront
4	

Industry News

8	

Best Practices

10	FYI
12	

Collection Tips

34	Calendar

Features
20

28

Stay in Tune
How brushing up on the rules and regulations surrounding
overshadowing, out-of-statute debt and collection fees can help
you avoid legal landmines.

Honor Roll

48	Compliance
50	

ACA SearchPoint

52	

Last Word

House Rules
Real-world ideas to enhance your compliance management
system.

COLLECTOR 03.17

G73656ACAI.indd 1

35	

ACAINTERNATIONAL.ORG

1

2/14/17 10:55 AM


http://www.ACAINTERNATIONAL.ORG https://www.facebook.com/acaintl/ https://www.youtube.com/user/ACAJN https://twitter.com/acaintl https://www.linkedin.com/groups/1900905

Table of Contents for the Digital Edition of Collector - March 2017

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