Collector - October 2016 - 26 CHECK YOUR PULSE ACA International member agencies can keep their clients up-to-date on trends affecting the healthcare industry with Pulse, a monthly printed or electronic newsletter subscription you can send directly to your clients' office or computer. Each issue is loaded with articles on vital industry topics and noteworthy statistics. Members can sign up to receive an email when the electronic edition is available through your My ACA communication preferences, but to purchase a subscription to send to clients, contact Marketing Specialist Ricky Fursetzer at fursetzer@ acainternational.org. Raising these issues with clients can be an excellent lead-in to suggest some best practices. You could even offer to review some of their commonly used forms, like credit applications and admission forms, to determine if any essential information is missing. For example, you might suggest clients add express consent language. You could also point out any ambiguities that could potentially cause issues down the road. For instance, are clients charging interest, collection fees or late charges? If so, how are those fees calculated? Some of the information your company shares with clients might not have any downstream benefits for your agency, but still is an essential part of your partnership. Teaching healthcare providers how to collect payment at the time of service, for example, doesn't directly benefit a collection agency, but it does demonstrate your expertise and casts you as an extension of their office. "We've always had a consultative approach to collections with our clients," Strausser said. "We try to do what we can to make their operation more successful. Even if it reduces business to us, the dollar volume we do get is cleaner and more compliant." 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With Debt$Net® on your side, you will never be alone again. 800-552-8397 * www.debtnet.cc New Unsupported Ad 2016.indd 1 26 2/23/16 2:03 PM ACAINTERNATIONAL.ORG http://www.debtnet.cc http://www.ACAINTERNATIONAL.ORG Table of Contents for the Digital Edition of Collector - October 2016 President’s Page Industry News Best Practices FYI Collection Tips Connect the Dots Looking Deeper Head of the Class Calendar Honor Roll The Formula of Five How to Create Winning Bids and Proposals A Running Start ACPAC Election Watch ACA’s Industry Advancement Program Aids Eleventh Circuit Win for Member Company Compliance ACA SearchPoint Last Word Collector - October 2016 - Cover1 Collector - October 2016 - Cover2 Collector - October 2016 - 1 Collector - October 2016 - 2 Collector - October 2016 - President’s Page Collector - October 2016 - Industry News Collector - October 2016 - 5 Collector - October 2016 - 6 Collector - October 2016 - 7 Collector - October 2016 - Best Practices Collector - October 2016 - 9 Collector - October 2016 - FYI Collector - October 2016 - 11 Collector - October 2016 - Collection Tips Collector - October 2016 - 13 Collector - October 2016 - Connect the Dots Collector - October 2016 - 15 Collector - October 2016 - 16 Collector - October 2016 - 17 Collector - October 2016 - 18 Collector - October 2016 - 19 Collector - October 2016 - Looking Deeper Collector - October 2016 - 21 Collector - October 2016 - 22 Collector - October 2016 - 23 Collector - October 2016 - Head of the Class Collector - October 2016 - 25 Collector - October 2016 - 26 Collector - October 2016 - 27 Collector - October 2016 - Calendar Collector - October 2016 - Honor Roll Collector - October 2016 - The Formula of Five Collector - October 2016 - 31 Collector - October 2016 - How to Create Winning Bids and Proposals Collector - October 2016 - 33 Collector - October 2016 - 34 Collector - October 2016 - 35 Collector - October 2016 - A Running Start Collector - October 2016 - 37 Collector - October 2016 - 38 Collector - October 2016 - 39 Collector - October 2016 - ACPAC Election Watch Collector - October 2016 - 41 Collector - October 2016 - ACA’s Industry Advancement Program Aids Eleventh Circuit Win for Member Company Collector - October 2016 - 43 Collector - October 2016 - Compliance Collector - October 2016 - 45 Collector - October 2016 - ACA SearchPoint Collector - October 2016 - 47 Collector - October 2016 - Last Word Collector - October 2016 - Cover3 Collector - October 2016 - Cover4 http://online.collector.com/collectormagazine/201904/ http://online.collector.com/collectormagazine/201903/ http://online.collector.com/collectormagazine/201902/ http://online.collector.com/collectormagazine/201901/ http://online.collector.com/collectormagazine/201812/ http://online.collector.com/collectormagazine/201811/ http://online.collector.com/collectormagazine/201810/ http://online.collector.com/collectormagazine/201809/ http://online.collector.com/collectormagazine/201808/ http://online.collector.com/collectormagazine/201807/ http://online.collector.com/collectormagazine/201806/ http://online.collector.com/collectormagazine/201805/ http://online.collector.com/collectormagazine/201804/ http://online.collector.com/collectormagazine/201803/ http://online.collector.com/collectormagazine/201802/ http://online.collector.com/collectormagazine/201801/ http://online.collector.com/collectormagazine/201712/ http://online.collector.com/collectormagazine/201711/ http://online.collector.com/collectormagazine/201710/ http://online.collector.com/collectormagazine/201709/ http://online.collector.com/collectormagazine/201708/ http://online.collector.com/collectormagazine/201707/ http://online.collector.com/collectormagazine/201706/ http://online.collector.com/collectormagazine/201705/ http://online.collector.com/collectormagazine/201704/ http://online.collector.com/collectormagazine/201703/ http://online.collector.com/collectormagazine/201702/ http://online.collector.com/collectormagazine/201701/ http://online.collector.com/collectormagazine/201612/ http://online.collector.com/collectormagazine/201611/ http://online.collector.com/collectormagazine/201610/ http://online.collector.com/collectormagazine/201609/ http://online.collector.com/collectormagazine/201608/ http://online.collector.com/collectormagazine/201607/ http://online.collector.com/collectormagazine/201606/ http://online.collector.com/collectormagazine/201605/ http://online.collector.com/collectormagazine/201604/ http://online.collector.com/collectormagazine/201603/ http://online.collector.com/collectormagazine/201602/ http://online.collector.com/collectormagazine/201601/ http://online.collector.com/collectormagazine/201512/ http://online.collector.com/collectormagazine/201511/ http://online.collector.com/collectormagazine/201510/ http://online.collector.com/collectormagazine/201509/ http://online.collector.com/collectormagazine/201508/ http://online.collector.com/collectormagazine/201507/ http://www.nxtbookMEDIA.com
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