Collector - September 2016 - (Page 2)

COLLECTOR ® UPFRONT CHIEF EXECUTIVE OFFICER Patrick J. Morris You've Got a Friend in ACA ACA International's Industry Advancement Program continues to be a strong voice for the credit and collection industry throughout the judicial branch. DESIGN FIRM The YGS Group COMMUNICATIONS SPECIALIST Katy Zillmer By Patrick J. Morris Y our association is constantly thinking about what's next for its members and for the credit and collection industry as a whole. ACA International has taken on a growing role in advocating for legitimate collection businesses at the federal, state and local levels. From contacting consumers on their cell phones to navigating the collection of federal student loan debt, not a day goes by that ACA is not fighting to advance our industry's interests with lawmakers and regulators. But what about the other branch of government? Our nation's judicial system is designed to interpret the law in a way that is fair, balanced and-frankly-low-profile. And your association has taken an active role in working with the courts on cases critical to the credit and collection industry. ACA's Industry Advancement Program (IAP) has done outstanding advocacy work in the judicial branch on behalf of the credit and collection industry in the nearly three years since the inception of the ACA Industry Advancement Fund. In that time, 39 court cases have received some sort of support through IAP. This is a precipitous rise in our interaction since the ACA Board of Directors took the important step of beginning the IAP, instead of relying only on voluntary contributions. The data, and our effectiveness, tells the tale. Specifically, ACA has filed amicus, or friend of the court, briefs in 24 cases impacting the credit and collection industry. These amicus briefs are often the only opportunity for nonparties like ACA to participate in appeals that present significant legal issues or may lead to harmful precedents for the industry. Think of it as ACA's opportunity to bring its expertise to court: Amicus briefs can supplement or bolster another party's brief, provide historical perspective or technical assistance, or mitigate or expand the effects of previous opinions from other courts. Learn more about the importance of ACA's amicus briefs on pg. 30 of this issue. Also, be sure to check out the IAP page at for the most up-to-date information about ACA's advocacy work in the judicial branch. Patrick J. Morris is ACA International's chief executive officer. He can be reached at 02 EDITOR Anne Rosso May Collector is published monthly by ACA International. 4040 W. 70th St., Minneapolis, MN 55435 Telephone: (952) 926-6547 Web: Email: Twitter: @acacollector Annual subscription rates: $35 for ACA members, $70 for nonmembers. Single copies: $3.25 for ACA members, $6.50 for nonmembers. Collector welcomes article submissions. However, we cannot guarantee publication of the articles we receive. Collector editors reserve the right to edit submissions. For advertising information, please contact Leonard Media Group at (215) 675-9208, ext. 201;; or Advertisement of products or services in Collector does not constitute an endorsement by ACA. Information contained in Collector is not intended to be legal advice and may not be used as legal advice. Every effort has been made to ensure this information is up-to-date at the time of publication. It is not intended to be a full and exhaustive explanation of the law, nor should it be used to replace the advice of your counsel. ©2016 ACA International. All rights reserved. Materials ACAINTERNATIONAL.ORG may not be reproduced without written permission.

Table of Contents for the Digital Edition of Collector - September 2016

Industry News
Best Practices
Collection Tips
5 Ways to Get Electronic Payments Right
Making the Connection
Curious About Amicus Curiae?
Honor Roll
Small Talk
Know the Score
What Creditors Need to Know About the TCPA
ACA Industry Advancement Support Helps Secure Victory for Collection Industry in FDCPA Case
ACA SearchPoint
Last Word

Collector - September 2016