Collector - April 2016 - (Page Cover1) COLLECTOR 04.16 Industry News from ACA International HOW TO WIN CLIENTS INFLUENCE PEOPLE & Technology can enhance your marketing efforts in many ways, but a personal relationship still earns business in the credit and collection industry. 18 When Do First-Party Creditors Fall Under the FDCPA? 22 Call Monitoring Tips for Small Agencies 26 The Ups and Downs of Income-Driven Repayment Plans 44 Table of Contents for the Digital Edition of Collector - April 2016 Collector - April 2016 http://online.collector.com/collectormagazine/201804/ http://online.collector.com/collectormagazine/201803/ http://online.collector.com/collectormagazine/201802/ http://online.collector.com/collectormagazine/201801/ http://online.collector.com/collectormagazine/201712/ http://online.collector.com/collectormagazine/201711/ http://online.collector.com/collectormagazine/201710/ http://online.collector.com/collectormagazine/201709/ http://online.collector.com/collectormagazine/201708/ http://online.collector.com/collectormagazine/201707/ http://online.collector.com/collectormagazine/201706/ http://online.collector.com/collectormagazine/201705/ http://online.collector.com/collectormagazine/201704/ http://online.collector.com/collectormagazine/201703/ http://online.collector.com/collectormagazine/201702/ http://online.collector.com/collectormagazine/201701/ http://online.collector.com/collectormagazine/201612/ http://online.collector.com/collectormagazine/201611/ http://online.collector.com/collectormagazine/201610/ http://online.collector.com/collectormagazine/201609/ http://online.collector.com/collectormagazine/201608/ http://online.collector.com/collectormagazine/201607/ http://online.collector.com/collectormagazine/201606/ http://online.collector.com/collectormagazine/201605/ http://online.collector.com/collectormagazine/201604/ http://online.collector.com/collectormagazine/201603/ http://online.collector.com/collectormagazine/201602/ http://online.collector.com/collectormagazine/201601/ http://online.collector.com/collectormagazine/201512/ http://online.collector.com/collectormagazine/201511/ http://online.collector.com/collectormagazine/201510/ http://online.collector.com/collectormagazine/201509/ http://online.collector.com/collectormagazine/201508/ http://online.collector.com/collectormagazine/201507/ http://www.nxtbookMEDIA.com