Collector - February 2016 - 16


COVER

TAILOR-MADE

COLLECTIONS
Why customizing your collection
approach is the key to staying
compliant-and successful.
By Anne Rosso May

16

T

o collect more, you have to
know more-more about the
consumer, more about the status
of the account and more about the rules
and regulations that apply to it. Today
collectors need to gather a substantial
amount of data about each account to
determine how they will collect on it-or
even if they will collect on it-before they
pick up the phone to call the consumer.
"In our current collection environment,
not only is it extremely important to know
who potentially is going to pick up the
phone when you dial a number, but when
that person does pick up, you need to have as
much information about them as possible,"
said Sean Britt, senior director of product
management for LexisNexis Risk Solutions.

ACAINTERNATIONAL.ORG


http://www.ACAINTERNATIONAL.ORG

Table of Contents for the Digital Edition of Collector - February 2016

Collector - February 2016 - Cover1
Collector - February 2016 - Cover2
Collector - February 2016 - 1
Collector - February 2016 - 2
Collector - February 2016 - 3
Collector - February 2016 - 4
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Collector - February 2016 - Cover3
Collector - February 2016 - Cover4
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