Collector - January 2016 - (Page Cover1)

COLLECTOR 01.16 Industry News from ACA International CHANGING THE CONVERSATION New ideas to help collectors connect with consumers and resolve accounts. 16 Five Things You May Not Know About the SCRA 22 Preventing Healthcare Data Security Breaches 26 Who is the "Least Sophisticated Consumer"? 38

Table of Contents for the Digital Edition of Collector - January 2016

Collector - January 2016